Product: Ef Tours Tour Clear all filters (21 of 21 reviews match)
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I planned to go to Italy with EF tours with my school and paid about 800+$ and then I decided it was too expensive and I could find cheaper ways to get to Italy instead of with EF tours, so I cancelled and they should have sent me back 500+$ since the cancellation fee...
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Ef Tours Tour
#1089024
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In April 2016, I began contacting EF Tours regarding the numerous problems my family encountered on our Japan tour that cost us over $13,000.Their website says their tours are expertly led. However, our Japan Tour Director, S., was utterly incompetent and we found out...
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2.5
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Ef Tours Tour
I liked
  • Our group leader was fantastic
  • Our tour guide
I didn't like
  • Our japan tour guide was incompetent and was fired
#1087290
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EF: Education First?Try IF or CL: Inconvenience First or Customer service Last or Convenience Last! We haven't even gone on our tour and we're already having PROBLEMS with EF Tours! In they're grab at our hard earned dollars to put as much in their own pockets as they...
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Anonymous
Beverly

We had a disaster with them over spring break. DO NOT USE THEM. Tell everyone you know.

Anonymous
meriahm

omg i am soo scared i didnt really look up a bunch of reviews on EF because ppl i went to school with went and loved it but now i am booked for one NOV 2017 this year and im r...

1.0
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Ef Tours Tour
#1024839
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Ef Tours Tour Review

#747167
Terrible experience after needing to cancel over a year in advance. I understood about the $250 non-refundable fee, but then they've kept another $300 for cancelling. So, i filed a doctors note and insurance claim only to have it denied. They are preying on the education system for extreme monetary gain. Don't book.
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Third -- EF Tours hides fee schedules in fine print, and often it't NOT included on the website. They will add "weekend fees", departure fees, scheduling fees, all AFTER you committed to the package and price. Fourth -- Beware of ANY tour that travels to so many...
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1.5
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Ef Tours Tour
#1012168
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I signed up for a trip to go to England, France, Switzerland, and Germany.My plans ended up falling through and I couldn't go. I cancelled the trip and I wanted a refund of all of my money. They just told me that the cancellation fee was $500? Why the *** is it so...
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1.0
Product
Ef Tours Tour
I liked
  • Idea of it
I didn't like
  • Poor customer service
  • Dishonest company
#1004947
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I echo what so many others have said about EF Tours. I specifically asked at the recruitment meeting what the refund policy was. I pointed out that signing a 17 year old up for a trip 14 months in advance there are significantly high odds in this generation of FOMO...
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Ef Tours Tour
#981058
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When we called at the end of November the person who answers the phone for EF Tours informed me that I may not get all my money back that there may be a few more fees that the company would be in contact and let me know asap what the additional fees were. I had not...
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Product
Ef Tours Tour
I didn't like
  • Cancellation policy
  • Customer service
#973986
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My husband and I went on the school trip with our daughter to the UK. We missed the first 2 days of our trip due to a cancelled flight and we were stuck in Chicago. EF paid for a play in London to help compensate for the many issues we had. Some of the kids did not...
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1.6
Product
Ef Tours Tour
I liked
  • Countries
I didn't like
  • Hotels
  • Customer service
#874239
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My daughter wanted to go on the class trip to Europe, so she sold candy and chips after school and walked dogs and watered plants. She saved and sent them $1425 dollars. After the Paris attacks the tour leader decide she didn't want to go and cancelled the trip. Now...
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Ef Tours Tour
#819528
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EF Tours has robbed our family. My daughter asked to go to Paris w a trip planned by the school using EF Tours, instead of having a sweet 16. We have been struggling to make her wish come true , preparing for her trip which was set to leave in April 2016. Unfortunately...
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Anonymous
Anonymous

Sounds like you should be more upset with the, rather than EF Tours. Your school cancelled the tour, not the company.

Product
Ef Tours Tour
#797244
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